Fines And Fees

How much does it cost to borrow items from the Library?
Borrowing or checking out items is free. If items are brought back past their due date, there is an overdue fee.

Overdue Items & Fines

	Adult Books and Magazines	20 cents/day
	Large Print Books	20 cents/day
	Children's Materials	10 cents/day
	Audiobooks	20 cents/day
	Compact Discs	20 cents/day
	Vinyl LPs	20 cents/day
	DVDs & Blu-Rays	$1.25/day
	Video Games	$1.25/day

• Fines $10 and over must be paid in full or partially paid before more items may be checked out.
• You may have only 10 overdue items on your card at a time.
• Maximum overdue fine on any returned overdue item is $5.
• If you find & return a lost item within a year of the original checkout date and you have already paid the full replacement price, that amount will be refunded. However, the $5 processing fee is not refundable.
• Pay fines online or at the Library by Mastercard, Visa, Discover, or American Express.
  (You can donate online, too.) Call Circulation 614-486-2951 with any questions.

Overdue policy for ages 60 & older

• People ages 60 & older are exempt from overdue fines for all materials except movies & video games ($1.25 per day).
• There will be a grace period of three days after the due date on movies & video games for ages 60 & older, if returned within the three-day grace period. On the fourth day, fines accrue for all dates after the original due date. (For example, if a movie is due on Monday, there is no fine for returning it on Tuesday, Wednesday or Thursday. But, if it is returned on Friday, there is a $5 fine for being four days overdue.)

How can I avoid overdue fines? 
The main way to avoid fines is to return your borrowed items on time.

• If you need additional time to finish using an item, you may be able to renew it up to three times if no one else has requested the item.
• Items returned to the Library's outdoor book drop before opening time the next day are not considered overdue and will not incur a late fine.

How do I renew items? 

• Automated phone renewal: 877-77-BOOKS (877-772-6657)
• Call Circulation at 614-486-2951 or Youth Services at 614-481-3778 during open hours.
• Go to www.ghpl.org, click on "My Account" and log in. Click on the "Items Out" tab, select the items you wish to renew, and then select one of the two renew buttons at the bottom of the page.

Note: Most items may be renewed up to three times. If someone else has requested an item, it may not be renewable and should be returned as soon as possible to avoid incurring additional fines.

Collection agency used for outstanding materials & fines 

• The Grandview Library uses a collection agency, Unique Management Services (UMS), to protect access to materials for all patrons and to maintain fiscal responsibility.
• On accounts of $25 or more:
  
  • For materials, the Library will still send two overdue notices and a third notice - a bill. If the account is not resolved soon after the third notice is sent, the Library will give the information to the agency and will add a $10 fee to offset the cost of the company's services.
  • For fines only, the Library will send one notice when an account reach $25. If the account is not resolved within 30 days after sending the bill, the Library will give the information to the agency and will add an additional $10 fee towords the cost of agency's services. The Library no longer sends a notice when an account reaches $10; patrons are encouraged to stay informed about their accounts.
• The Library will still notify patrons of overdue materials, and patrons will have time to respond before information is given to the agency.
  • The agency will then make several attempts by letter and by telephone to encourage patrons to return items to the Library or pay all fines & fees.
  • If, after several attempts, patrons do not settle their account, as a last resort, the agency will report patrons to the major national consumer reporting agencies.
  • Patrons are encouraged to return items and pay fines at the Library, at any time during the process.